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The centerpiece of our portfolio · Hub #1 DACH

Creatio – CRM and Process Automation on a single platform

Modern CRM processes, automated workflows, and flexible no-code and low-code customizations. Creatio is MPoweredHub’s flagship product—delivering measurable results without relying on developers.
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About Creatio
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Creatio by the Numbers

A globally established platform with a local presence.

700+

Employees worldwide

7

Global Offices

800+

Partners in the Creatio ecosystem

110

Countries where Creatio is used

25

Countries with a local presence

Why Creatio?

Three key advantages that make Creatio the ideal CRM platform.

A platform

CRM, service, marketing, and processes all in one place.

No-Code & Low-Code

Quick adjustments without any development effort.

Transparent processes

Seamless end-to-end workflows for all teams.
A laptop featuring a CRM dashboard and analytics view, symbolizing digital process optimization, transparent metrics, and data-driven management with MPoweredHub.
  • CRM and Processes Combined

A platform for all customer-related processes

Creatio enables the mapping of all customer-related processes on a single platform. Sales, service, and marketing teams all access the same database, making processes consistent, transparent, and easily scalable.
  • Central database for all departments
  • Seamless processes without system gaps
  • Scales with your business
  • No-Code & Low-Code

Quick adjustments without relying on developers

The platform can be quickly customized using no-code and low-code tools. Business units can model workflows and extend processes on their own without tying up IT resources. This accelerates digital transformation and increases flexibility.
  • Visual workflow designer with no coding required
  • Departments can make adjustments on their own
  • IT resources are not blocked
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  • 360° Customer Overview

All information in a single interface

Creatio brings all relevant information together in a single, centralized interface. Companies gain a comprehensive view of customers, activities, and service cases—the foundation for better decisions and more efficient collaboration.

Complete customer context

All activities are traceable

More efficient collaboration

The cornerstone of our CRM portfolio

Creatio isn’t just another tool in our portfolio—it’s the core product we live and breathe every day. As the #1 Creatio Hub in Germany, Austria, and Switzerland, we know every feature, every use case, and every best practice.
Try Creatio for free

Typical Creatio Projects

From sales automation to process digitization—that’s what we build every day with Creatio.

Sales Automation

Lead scoring, opportunity management, pipeline forecasting—fully automated with AI support.

Marketing campaigns

Multichannel campaigns, customer journey mapping, and nurturing workflows without external tools.

Service & Support

Case management, SLA tracking, a self-service portal, and a 360° customer history for quick solutions.

Process digitization

Map any business processes (approvals, onboarding, compliance) using No-Code Studio.

Creatio in the MPoweredHub ecosystem

Creatio is at the heart of it all—our other partners strategically expand the platform.
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Lobster

Integration Partner
For data integration between Creatio and ERP/legacy systems
Sequesto Logo – MPoweredHub’s partner for smart digitalization, automated workflows, and modern no-code/low-code processes.

Sequesto

AI Technology Partner
For AI-powered quote generation directly from Creatio Opportunities
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Workato

iPaaS Partner
For complex enterprise workflows that span departmental boundaries
Proven expertise and demonstrable results.

Lift #1

DACH region
Official #1 Creatio Hub in German-speaking countries

50+

Creatio Projects
Extensive project experience in Germany, Austria, and Switzerland

4–6 weeks

Implementation time
Fastest time-to-value through best-practice templates

MPoweredHub: The #1 Creatio Hub in Germany, Austria, and Switzerland

As the official #1 Creatio Hub in Germany, Austria, and Switzerland, we possess in-depth product knowledge and extensive project experience. We support companies every step of the way—from implementation and process modeling to integration and further development of the platform.
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Certifications & Expertise

Our team holds the highest Creatio certifications available on the market.

Creatio Certified Partner (Highest Level)

Advanced Process Designer

Sales & Service Specialist

Creatio Academy Instructor

Frequently Asked Questions About Creatio

Answers to the most important questions about costs, implementation, scalability, and integration.

Creatio combines CRM functionality with a visual no-code studio—allowing you to customize processes without developers. By comparison, Salesforce is more powerful but also more complex and expensive. HubSpot is marketing-focused and less flexible when it comes to processes. Creatio is the ideal solution for mid-sized businesses that need CRM and process automation in a single platform—without vendor lock-in or reliance on developers.

Creatio is ideal for B2B companies with 50–500 employees and complex sales or service processes. Typical industries: mechanical engineering, logistics, SaaS, chemicals & pharmaceuticals. Small startups (< 20 users) often find HubSpot to be a more cost-effective option. Enterprise groups (> 1,000 users) tend to opt for Salesforce. Creatio hits the sweet spot in between: powerful, but not overly complex.

Standard CRM implementation: 4–6 weeks. Complex process automation + ERP integration: 8–12 weeks. We use an agile approach with 2-week sprints, so initial results are visible after just 2–3 weeks. Thanks to pre-built best-practice templates, we achieve go-live times that are up to 70% faster than with custom development.

Creatio licenses: approx. €30–80 per user per month (depending on the package). For comparison: HubSpot Professional €50–90, Salesforce Sales Cloud €80–150. Advantage of Creatio: No-Code Studio is included—with Salesforce, custom development costs extra. The total cost of ownership (TCO) over 3 years is often 20–30% lower with Creatio than with Salesforce.

Yes. Creatio offers native integrations with SAP, Microsoft Dynamics, NetSuite, and over 100 other systems via REST API. For more complex data flows, we use middleware such as Lobster (our integration partner). A typical integration involves bidirectional synchronization of customers, orders, and invoices between Creatio CRM and ERP—fully automated, with error handling and logging.

Yes, we offer flexible managed service packages: 8 hours/month (administration & bug fixes), 20 hours/month (including feature development), 40 hours/month (full service with a dedicated project manager). All packages include: Creatio updates & release management, user management & permissions, second-level support, and monthly reporting. Cancelable monthly, no minimum term.

Complementary technologies

Discover our other service areas
Logo of Lobster, our technology partner

Lobster

Data Migration & Process Integration
Learn more
Sequesto Logo – MPoweredHub’s partner for smart digitalization, automated workflows, and modern no-code/low-code processes.

Sequesto

AI-powered quote automation
Learn more
Logo of Workato, our technology partner

Workato

Enterprise iPaaS & Workflow Automation
Learn more
Book a free initial consultation with our team of Creatio experts today.
Free initial consultation
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